Privacy Policy

At The Sasilo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of personal information:

Personal Details

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Order Information

  • Products purchased

  • Payment information (processed securely through payment gateways)

  • Order history

Device Information

  • IP address

  • Browser type

  • Device type

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide order updates and shipping notifications

  • Improve our website and customer experience

  • Send promotional emails and marketing offers (only if you subscribe)

  • Prevent fraud and maintain website security

3. Payment Security

All payments made on The Sasilo are processed through secure payment gateways such as Razorpay, Cashfree, or other trusted payment providers. We do not store your credit or debit card details on our servers.

4. Sharing Your Information

We may share your information with trusted third-party partners to operate our business, such as:

  • Payment processors

  • Shipping partners (Delhivery, Bluedart, Xpressbees, etc.)

  • Marketing and analytics services

These partners only receive the information necessary to perform their services.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Analyze user behavior

  • Personalize your shopping experience

  • Show relevant advertisements

You can disable cookies through your browser settings if you prefer.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your information

  • Request deletion of your personal data

To make such requests, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.